Policy

How to place and order:

Phone: (416) 363-2111
Fax: (416) 363-1349
Toll Free: 1-866-211-7778

SHIPPING AND INSURANCE

We ship across USA, Canada, western Europe and Hong-Kong. We use FedEx, Brinks and Malca Amit.

RETURN GOODS:

All goods must be insured for shipping. Imperial Gems is not liable for any cost associated with theft, damage or any loss incurred in the shipping process. We expect adequate packaging and insurance when any items are returned to us. Please contact us prior to shipping, we reserve the right to deny receipt of any unfamiliar shipments.

-All returned merchandise should be send back to us via FedEx to following address:

Imperial Gems & Jewels Ltd.
55 Queen Street East, Suite 1209
Toronto, Ontario
M5C 1R6

 
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